Squeamish
about screaming? Well, just get your displeasure across. Sheila Kumar tells you
how
SURE, the meek inherit
the earth. However, they get trampled upon, taken for granted and even ignored,
in the meantime. So here's what we have to say: Stand up for yourself. Whenever
you have the faintest suspicion that you are being taken for any kind of ride,
let your voice be heard. Do it effectively. A recent study reveals that as many
as 80 per cent of people who complained got acknowledgment and redressal. That's
encouraging, isn't
it?
The
Restaurant Scenario
You know this
one, don't you? The table next to the loo, the poky corner nearest to the
kitchen, being made to wait even though you had made reservations, indifferent
food served
indifferently.
Get
What You Deserve:
Adopt an air of quiet
self-confidence. An aura that proclaims, 'No one messes with me'. Dress
elegantly, smile an assured smile and pitch your voice low. Make it clear you
know what you want, what you expect and what you will get. When faced with an
aggressive and loud maitre' d or staff, look surprised. Raise a cold eyebrow,
but don't show anger. Ask to see the manager. Reiterate to him that you will NOT
sit at the wrong table, in the wrong corner. That you don't see why you are
being made to wait when you have a reservation. Return the warm bottle of wine,
the overdone steak. Say ''I cannot eat this. Could you get me a properly
prepared dish, please?''
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